Keeper MSP (Managed Service Provider)

Keeper MSP is the most secure cybersecurity and password management platform for preventing password-related data breaches and cyberthreats.

Introduction

KeeperMSP

Keeper MSP extends Keeper's Enterprise Password Management by allowing MSPs to manage multiple independent tenants, or "Managed Companies" (MCs), through a central console.

To serve the MSP market, Keeper Security developed an enterprise-class, purpose-built solution. This system enables MSPs to manage and distribute Keeper's password management and security software. The enterprise version is designed for scalability and includes core features and functionalities required by MSPs, such as:

• Organizational roles

• Enforcement policies

• Multiple provisioning methods

• Full support for 2FA methods

• Event logging, auditing, and reporting capabilities

Keeper vaults can be provisioned by MSPs to each of their customers - to protect every employee on every device they use. Keeper is the leading password management application in the industry - with unmatched security, cross-platform capabilities and top ratings by industry services, press, and end users. This guide supplements the Keeper Enterprise Guide and details the specific functionality for MSP-level administration and license management. Refer to the Enterprise Guide for a broader overview of Keeper software which covers core functionality at the Managed Company level.

Keeper MSP Review

MSPs and Managed Companies (MCs)

KeeperMSP can support a wide spectrum of deployment models, from full service (“white-glove” ) MSPs who manage everything for their users all the way to pure resellers who do little or no administration for their clients.

Full Service Model

MSP technicians have access to their MCs Keeper Admin Console and thus have full rights to provision end users, set-up MC-specific roles, login enforcements, and teams for sharing credentials. These technicians may also choose to set-up login credentials for users that can be done by sharing records from their private vaults to an MCs vault. This allows an MSP to offer a fully integrated set of services that include pre-configured login credentials they can keep updated if needed.

Reseller Model

In this model, resellers primarily act as distributors and sell Keeper software to customers who can administer the solution themselves. The MSP can designate an administrator user at the MC to handle all management of the system.

Hybrid Model

Both the MSP Technician and the MC Administrator can share responsibilities to manage the system. For frequently changing or highly-specific settings (e.g., which employees are in a shared folder) the “local” MC administrator would manage. For large-scale initial provisioning and configuration, the MSP may be better equipped to facilitate this with Keeper’s Active Directory bridge, SSO, or other provisioning methods.